DATE 1 2 Total 100 1) Total performance cycle is the total time required to complete the required service delivery to customer (from order transmission up to customer delivery). Customer delivery cycle is based on each task within the cycle. Below you can see an example of a performance cycle. Point out which tasks require improvement. Present your suggestions to improve these tasks and explain why improvement is necessary for these tasks. Total Performance Cycle Order Selection 5 10 Time range - days 40 1/2 1 3 Time range - days Order transportation Customer Delivery Cycle 2 10 Time range - days Customer Delivery 1 2 20 Time range - days 1/2 1 Order transmission Time range - days 3 Order processing 1 2 4 Time range - days
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This is a long time and can lead to delays in the overall performance cycle. Improvement is necessary to reduce this time. One suggestion to improve this task is to implement a more efficient order selection process, such as using automated systems or algorithms Show more…
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Management of Mittel Company would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time 0.5 days Wait time (from order to start of production) 15.7 days Process time 3.0 days Move time 1.2 days Queue time 4.1 days Required: 1. Compute the throughput time. (Round your answer to 1 decimal place.) 2. Compute the manufacturing cycle efficiency (MCE) for the quarter. (Round your percentage answer to nearest whole percent.) 3. What percentage of the throughput time was spent in non–value-added activities? (Round your percentage answer to nearest whole percent.) 4. Compute the delivery cycle time. (Round your intermediate calculations and final answer to 1 decimal place.) 5. If by using Lean Production all queue time during production is eliminated, what will be the new MCE? (Do not round intermediate calculations. Round your percentage answer to 1 decimal place.)
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