Question

A bank has one drive-in teller and room for one additional customer to wait. Customers arriving when the queue is full, park and go inside the bank to transact business. The time-between-arrivals and service-time distributions are given below. Time Between Arrivals (Min) Probability Service Time (Min) Probability 0 1 2 3 4 5 0.09 0.17 0.27 0.20 0.15 0.12 1 2 3 4 0.20 0.40 0.28 0.12 Simulate the operation of the drive-in teller for 10 new customers. The ﬁrst of the 10 new customers arrives at a time determined at random. Start the simulation with one customer being served, leaving at time 3, and one in the queue. Assign random numbers for Inter-arrival Time and Service Time. (No need to show random number generation) Explain the columns for queue before and after arrival. 1. How many customers went into the bank to transact business? 2. What is the average time the customer spent in the drive-in bank?

          A bank has one drive-in teller and room for one additional
customer to wait. Customers arriving when the queue is full, park
and go inside the bank to transact business. The
time-between-arrivals and service-time distributions are given
below.
Time Between Arrivals (Min)
Probability
Service Time (Min)
Probability
0
1
2
3
4
5
0.09
0.17
0.27
0.20
0.15
0.12
1
2
3
4
0.20
0.40
0.28
0.12
Simulate the operation of the drive-in teller for 10 new
customers. The ﬁrst of the 10 new customers arrives at a time
determined at random. Start the simulation with one customer being
served, leaving at time 3, and one in the queue. Assign random
numbers for Inter-arrival Time and Service Time. (No need to show
random number generation) Explain the columns for queue before and
after arrival.
1. How many customers went into the bank to transact
business? 
2. What is the average time the customer spent in the drive-in
bank?

Added by Trinidad D.

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