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So we'll answer this question my question.
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First, describe other instances where it might be important to reflect your feelings.
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One would be to improve communication.
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Another would be to build rapport.
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When it comes to communication, talking about feelings can help improve communication and build trust.
00:23
And for building rapport, reflecting your feelings can help establish a relationship with the client.
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If you confide in them, they feel more like they can confide in you, trust you, and then in terms, trust your business.
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Next, while sharing your feelings with clients, explain how you will determine when it's appropriate and when it's not to share your feelings...