00:01
So number 17, the key elements of supportive communication are a.
00:05
You would pick choice a, active listening.
00:07
So where you're listening, you're engaged with the speaker.
00:11
Empathy, you're showing care, concern, positive feedback, openness, and transparency.
00:18
So that would be number 17.
00:20
Now for number 18, five practical tips for supportive communication are, one, always listen actively.
00:27
It goes back up here to this one, which means you pay full attention to the speaker and show that you're interested in what they're saying.
00:33
You need to show empathy, which means try to understand the speaker's feelings and their perspective.
00:39
Giving positive feedback, that means appreciate the speaker's ideas and efforts.
00:45
Be open, share your thoughts and feelings honestly, and be transparent.
00:50
Avoid hidden agendas and be clear about your intentions.
00:54
Now in question 19, this question is subjective and it depends on the the individual's personal communication style.
01:00
There's various communication styles such as assertive -aggressive, passive -aggressive, submissive, manipulative, etc.
01:07
But the individual should choose the style that best describes their way of communicating, meaning you need to pick what your communication style is...