As discussed in Chapter 1, it is necessary to prioritize your work to maintain an organized and efficient office. You are working alone in a physician’s office. Number the following scenarios in the order you would deal with them, and discuss the reasons for your chosen order.
1. The doctor is looking for test results on a patient he is currently seeing.
2. Mrs. Jackson is leaving and requires an urgent referral for a diagnostic test.
3. The next two patients have arrived.
4. The mail has just arrived.
5. The phone is ringing.
6. The examination room needs to be made ready for the next patient.
7. Mr. Baxter would like you to call him a taxi.