Big technology firms (like Meta, Amazon, Netflix, etc.), often hire social
psychologists to conduct research on their customers' preferences and
tendencies. Imagine one of those firms had a problem where people who prefer a
competing brand temporarily review-bombed a high-quality product as a mean-
spirited joke (i.e., they collectively give unusually harsh reviews that are not
reflective of the actual product).
Rather than delete the reviews, the firm hires a social psychologist to find a
lighthearted way to persuade customers to leave more positive reviews. The social
psychologist, trained on automatic thinking, recommends emailing future
customers who purchase the product to request that they write a review, but
with a specific prompt that should boost positive evaluations. Based on what you
know about automatic thinking, which of the following prompts is the social
psychologist likely to recommend, to boost customer's positive evaluations?
"We can't think of any ways this product could be better! Can you?"
"Please list at least 10 ways this product can be improved"
"Tell us one thing you hate about this product"
"We bet you cannot even think of two things about this product that can be improved."
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