Can you think of situations in your own life in which silence has worsened a conflict between parties? What might have been done differently to ensure that open communication facilitated collaboration instead and without making things worse?
Added by Tracy L.
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Situation: A few years ago, I had a disagreement with a close friend over a misunderstanding. Instead of addressing the issue directly, we both chose to remain silent and avoid each other. This silence led to a build-up of resentment and further misunderstandings, Show more…
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