00:01
Let's look at some roadblocks to therapeutic communication.
00:03
One, if your health care provider provides unsolicited advice, in other words, they just say, this is what i say you need to do, solutions, et cetera, and this means that you don't feel involved.
00:18
So what they should do is encourage the patient to ask questions, express their concerns, et cetera.
00:28
So rather than just lecture them on what they should do, talk to the patient, see what the patient has and what their concerns are.
00:35
There may be issues that you aren't aware of.
00:37
The next one is a roadblock.
00:40
That is when you interrupt or talk over a patient.
00:46
I had this happen to me one time, and i never went back to that doctor...