Kau shaft mine, situated in Welkom, has 90 mine workers who work underground daily. They use a lift to go underground and come back to the surface. On Tuesday, 12th October 2023, the lift transported 70 workers from the surface to underground and came back to collect the remaining workers. On its way up at 6 am, it stopped due to a failure and the technicians were called to fix the problem. At 9 am, the problem was fixed and the lift managed to reach the surface to collect the remaining workers. Use this one-day information to determine the following:
a) System Average Interruption Frequency Index.
b) System Average Interruption Duration Index.
c) Customer Average Interruption Frequency Index.
d) Customer Average Interruption Duration Index.
(4)