Marcus owns a landscaping company and employs several...

Marcus owns a landscaping company and employs several college students in the summer. He would like to improve the productivity of his employees. According to research on improving job performance through operant conditioning, Marcus should: give rewards that are delayed, not immediate. use clearly defined punishment as a way of instilling responsibility in the workplace. reward specific, achievable behaviors, not vaguely defined merit. set challenging goals that are impossible to reach so that employees will give more effort.

Transcript

00:01 Okay, so for this question, we're given that chapter 5 points out that research on operant conditioning has revealed that reinforcing behavior is a more effective way to shape desired actions than is punishment.

00:17 Yet, many sources of behavioral conditioning, such as parenting and law enforcement, do rely on some degree of punishment.

00:23 So we want to think about are there any ways in which parents and law enforcement can maybe be more effective by rewarding good behavior rather than punishing bad behavior? so this question is asking for methods that could be more effective by rewarding good behavior rather than punishing bad behavior.

00:47 So we want to think about different ways that parents and law enforcement might be able to reward behavior and that yield more positive results than punishment.

00:59 So really what we're looking here for is rewards.

01:07 And i'm going to break this down into two categories.

01:10 First, we're going to have rewards when it comes to parenting.

01:16 Parenting and then we're going to have rewards when it comes to law enforcement because these are going to look a little different in terms of technique.

01:30 So when it comes to parenting i think one thing that can be helpful as a reward is potentially giving a kid a reward for getting getting good grades, right? because the thing is, whenever a student gets punished for getting bad grades, as opposed to getting rewarded for good grades, then they might feel like they're stupid, they might start to feel bad about themselves, develop a sense of shame, which will actually make it quite a lot harder for that child to to develop the motivation, to put more energy towards school and grades.

02:13 Another example could be if your child is having a temper tantrum...

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