Ms. Smith's received a phone call from an individual who
claims he is the owner of a construction company that
provides house repairs to elderly persons. The caller
asks her to confirm her home address, email address,
and the last four digits of her social security number.
Additionally, the caller informed Ms Smith that if she
does not provide the information before 12 pm, she will
be barred from receiving assistance from any other
company in area. Ms. Smith is in dire need of assistance
and believes that the call is a legitimate one and thus
provides the requested information. This is an example
of