Dunedin Bank has two operating departments (Retail and Commercial) and three service departments: Operations, Information Technology (IT), and Transactions. For the last period, the following costs and service department usage ratios were recorded:
Supplying Department: Transactions, IT, Operations, Direct cost
Using Department - Transactions: 0%, 10%, 60%, $ 380,000
Using Department - IT: 0%, 0%, 0%, $ 800,000
Using Department - Operations: 0%, 40%, 0%, $ 1,640,000
Using Department - Retail: 70%, 30%, 10%, $ 3,840,000
Using Department - Commercial: 30%, 20%, 30%, $ 2,390,000
The cost accountant at Dunedin Bank estimates that the cost structures in its departments are as follows:
Variable costs: Transactions $ 208,000, IT $ 430,000, Operations $ 550,000, Retail $ 1,780,000, Commercial $ 1,128,000
Fixed costs: Transactions 172,000, IT 370,000, Operations 1,090,000, Retail 2,060,000, Commercial 1,262,000
Total costs: Transactions $ 380,000, IT $ 800,000, Operations $ 1,640,000, Retail $ 3,840,000, Commercial $ 2,390,000
Avoidable fixed costs: Transactions $ 20,800, IT $ 380,000, Operations $ 1,240,000, Retail $ 1,450,000, Commercial $ 790,000
Required:
a. If Dunedin Bank outsources both the Transactions Department and the IT Department, the total savings (before considering the fee paid to the outside vendor) will be:
O More than the sum of the savings from outsourcing the Transactions Department and IT Department.
O Equal to the sum of the savings from outsourcing the Transactions Department and IT Department.
O Less than the sum of the savings from outsourcing the Transactions Department and IT Department.
O Less than or equal to the savings from outsourcing the Transactions Department and IT Department.
O Impossible to determine from the information provided.
b. In general (not limited to Dunedin Bank), if a firm is considering eliminating more than one service department, the savings will be:
O Less than or equal to the sum of the savings calculated from eliminating each of the individual service departments.
O Less than the sum of the savings calculated from eliminating each of the individual service departments.
O Equal to the sum of the savings calculated from eliminating each of the individual service departments.
O More than the sum of the savings calculated from eliminating each of the individual service departments.
O Impossible to determine from the information provided.