Problem 4 At a certain bank, the amount of time (in minutes) that a customer spends being served by a teller is an exponential random variable with mean 5 minutes. (a) What is the probability that a customer will spend at least 6 minutes with a teller?
(b) If there is a customer who has been in service for 2 minutes when you enter the bank, what is the probability that he or she will still be with the teller after an additional 5 minutes?