QUESTION 1: What would be the best approach to take if your boss wanted you to sit in on a group presentation and then provide critical feedback?
- Action-oriented listening
- Time-oriented listening
- People-oriented listening
- Content-oriented listening
QUESTION 2: Listening and hearing are equivalent terms.
- True
- False
QUESTION 3: People-oriented listeners often exhibit impatience during a conversation.
- True
- False
QUESTION 4: Listening behavior is influenced by your culture.
- True
- False
QUESTION 5: Which of the following are examples of barriers to effective listening:
- A fire alarm sounding in the middle of class
- Daydreaming
- Believing that you know more than the speaker
- All of the above