00:03
All right, so let's take a moment to break down these questions.
00:06
Number one, when people fail to see mutually satisfying answers to their problems, they have and our options are express struggle, perceived incompatible goals, inevitability or interdependence.
00:20
So this would be a case of perceived incompatible goals.
00:26
Question two, after calling your co -worker a slacker, you then dismiss the deliberate criticism by saying, just kidding.
00:34
So in this instance, our choices are passive aggression, direct aggression, avoidance and competition.
00:47
So this would truly be a example of passive aggression, you know, basically being mean and then saying, just kidding afterwards.
00:57
All right.
00:57
Number three, which approach enjoys a positive reputation that it may not deserve and our options are competition, compromise, accommodation or collaboration.
01:09
And that particular one is going to be accommodation.
01:14
Accommodation is going to enjoy a positive reputation that it might not deserve.
01:20
Number four, when defining the problem, you should explore both the apparent content of your dissatisfaction and the blank issues that may lurk behind it...