Question: 9 of 15
Time Remaining: 08:08:24
Pause Remaining: 08:20:00
FL
Cade Kakimoto calls to cancel an appointment. You ask about rescheduling. Cade would like to but does not have a calendar available. What should you do when a patient needs to reschedule an appointment and is unsure of their availability? (Select all that apply.)
◻ Request that the patient schedule a time and adjust their personal schedule to fit.
◻ Ask the patient to call back later to reschedule when they confirm their availability.
◻ Have the patient contact an alternate medical provider.
◻ Advise the patient to call every day to see when an appointment becomes available.
◻ Inform the patient they can use the patient portal to schedule once they know their availability.
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CONTING