00:01
Hello students, so here the questions are what do you think the admit and his wife are feeling at this point? i imagine that mr.
00:09
Rodriguez and his wife are feeling frustrated, overwhelmed and perhaps even a little scared.
00:15
They are both elderly and have mobility issues.
00:19
So they are arriving at a new and unfamiliar place.
00:24
They may be feeling anxious about their upcoming rehabilitation and surgery and they may also be worried about leaving their home and being separated from each other.
00:37
Number 2, describe what action you would take in this circumstance.
00:41
As soon as i saw mr.
00:42
Rodriguez and his wife struggling to exit the taxi, i would immediately go outside to help them.
00:49
I would open the taxi door for them and offer them my arm for the support.
00:54
I would also ask if they have any luggage and if so, i would help them carry it inside the facility.
01:03
Once we were inside, i would introduce myself and welcome them to the facility.
01:08
I would then ask them to sit down in the lobby so that i could complete their admission paperwork.
01:14
I would also offer them a glass of water or something else to drink.
01:19
Number 3, explain what kind of skills you would be demonstrating by taking this action...