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Choose the answer that best defines the following statement: Cultivates a positive outlook.
Question 10 options:
Attitude
Competency
Attention to detail
Communication
Question 11 (2.5 points)
Choose the answer that best defines the following statement: Consistent with one another
Question 11 options:
Conciseness
Clustering
Congruency
Cohesiveness
Question 12 (2.5 points)
The _______ must decode the message by evaluating the communication.
Question 12 options:
Sender
Messages
Feedback
Receiver
Question 13 (2.5 points)
According to experts, what percentage of communication is nonverbal?
Question 13 options:
32%
7%
70%
93%
Question 14 (2.5 points)
Jenna learned many positive social skills from her former teacher, Mrs. Adams. Which of the following terms would describe Mrs. Adams?
Question 14 options:
Role model
Informant
Acquaintance
Friend
Question 15 (2.5 points)
Avoiding eye contact is what type of factor?
Question 15 options:
Life factor
Genetic factor
Cultural factor
Economic factor
Question 16 (2.5 points)
Choose the answer that best defines the following statement: Logical and in order
Question 16 options:
Conciseness
Clustering
Congruency
Cohesiveness
Question 17 (2.5 points)
______ is often used to express deep feelings that are impossible to express verbally, but healthcare professionals must be sensitive to a client's level of acceptance to it.
Question 17 options:
Touching
Talking
Questioning
Crying
Question 18 (2.5 points)
The systematic study of the body and position as a means of communication is referred to as ___.
Question 18 options:
Kinesics
Telekinetics
Clustering
Polygenics
Question 19 (2.5 points)
The ___ is most likely either spoken or written.
Question 19 options:
Sender
Messages
Feedback
Receiver
Question 20 (2.5 points)
Which term is NOT one of the five Cs of communication?
Question 20 options:
Complete
Clear
Competent
Courteous