The average number of calls received by a switchboard in a 30-minute period is 15.
a. To the nearest tenth of a percent, what is the probability that between 10:00 and 10:30 the switchboard will receive exactly 10 calls?
b. To the nearest tenth of a percent and using the Poisson Probability tables, what is the probability that between 10:00 and 10:30 the switchboard will receive 3 or more calls?