A young infant has been hospitalized for severe malnutrition and delays in expected growth and development. During the hospitalization, the single mother of the child has not visited. The maternal grandmother is at the bedside throughout each evening and stays many hours with the infant, holding her and caring for her. The grandmother describes how the mother is "taking drugs," is
"out every night,"
and has no employment. When the infant turned 1 month of age, the mother
and child moved in with the grandmother because they faced homelessness. While assessing the child at the beginning of the shift, the grandmother bursts out crying and asks for help in the
1. How would you respond to the grandmother?