Dear Mr. Morey,
It has come to our attention that there has been a computer error resulting in an overpayment to your account. We apologize for any inconvenience this may have caused and assure you that we are taking immediate steps to rectify the situation.
The overpayments are as follows:
- March 19, 2021: \$50
- March 22, 2021: \$135
- March 12, 2021: \$150
Total overpayment: \$335
We understand the importance of accurate financial transactions and want to assure you that we are working diligently to correct this error. Your satisfaction is our top priority, and we appreciate your understanding and patience as we resolve this matter.
Please accept our sincerest apologies for any inconvenience this may have caused. If you have any further questions or concerns, please do not hesitate to contact us at your earliest convenience.
Sincerely,
[Your Name]
Wise Accounts
124 Riverdale Road
Clarenville, NLA5A 2A6
March 25, 2021
Mr. Jacob Morey
25 Christmas Lane
Dickenson Lake, NLA5A 1HO