Title_with_topic: Probability and Complaints in a Company
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Therefore, we can calculate that 4% of all calls are complaints made by seniors (10% x 40%). To find the probability that a randomly selected call is a complaint, we need to add up the probabilities of all complaint calls, regardless of who made them. From the Show more…
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A company's human resources department reported that there were 3,700 complaints filed by employees. For this group, the human resources department found that 35% of complaints were actionable, that is they required the company to make some form change such as firing a supervisor or reassigning an employee. Suppose 40 complaints have just been received by the human resources department. For those 40 complaints find the answers below. a) The expected number of actionable complaints is ___ . b) The probability that 8 of the complaints will be actionable is ___. c) The probability that 6 or fewer complaints will be actionable is ___ . d) The probability that more than 10 complaints will be actionable is ___.
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