00:01
Assume you are the manager of a fast food restaurant.
00:04
What are the inputs, outputs, and activities required to produce the outputs? so as a manager, our inputs would be customer feedback.
00:27
The activities would be improving restaurant operations based on customer feedback.
00:44
The output would be increased customer satisfaction.
01:02
And increased profits.
01:12
So we're going to do the same thing for the cashier.
01:21
So the inputs for cashier would be the orders placed.
01:31
This then leads to preparing the order, delivering the order to the customer, and also providing adequate customer service.
01:57
The output from this would be the cashier's paycheck and the completed job.
02:17
Consider the job of college students.
02:19
Perform a job analysis and what are the tasks required in the job.
02:30
So the task would be to study, take exams, and get good grades.
02:47
What are the knowledge, skills, and abilities necessary? so some skills would be listening in lecture.
03:00
So listening skills, note -taking skills, organization, and time management.
03:22
What environmental trends might change the job? how would that change skill requirements? so we could think about the movement to using more computers...