00:01
Okay, so as for core benefit, this is the mobility and convenience for temporary access to the transportation.
00:23
And as for expected attributes, this is the basic expectations a decade ago and also today.
00:33
So this could include a range of vehicle choices and reasonable rental rates and insurance options and availability of rental locations and basic safety features in vehicles like abs.
01:13
As for add -on attributes, we have a decade ago, this is a gps navigation system and child seats and roadside assistance.
01:42
As for today, it is a contactless pickup and drop -off, and enhanced digital booking and mobile app functionality, and electric vehicle options, and also the advanced driver assistance systems, and personalized customer service through data analytics customer service.
02:27
And also the flexible insurance and payment plans.
02:53
So as for changes over the past 10 years, definitely the digital transformation...