00:02
Hi there.
00:03
This question is asking about communication and specifically the best way to help you understand what someone is saying to you.
00:22
Okay, so we want to identify the most useful thing here for helping you understand what's being said.
00:29
So we have four possible options here.
00:35
All right.
00:35
The first one says, looking away while the other person's speaking.
00:40
Well, when you're doing that, that tends to allow your mind to wander.
00:45
So that is false.
00:46
You should look at the person that's talking with you when you're trying to understand what's being said.
00:53
So letter a is false.
00:55
Letter b, thinking about what they're saying.
00:59
Yes, because that way you are engaged in the conversation.
01:03
If you're thinking about what they're saying, you are engaged and it will help you understand...