00:01
You are the assistant clinical director of a regional health plan in houston, texas.
00:05
Your chief clinical director, ccd, asked you to investigate how your health plan providers compared to other providers in the state.
00:12
The chief executive officer, the ceo, is the eventual audience of this information so that she can decide where care coordination efforts should be focused during the next fiscal year.
00:23
The ccd was a bit excited that the ceo didn't give a specific direction and said he, heard rumors of publicly available data sets of surveys that will help to showcase key provider ratings on various specific areas.
00:38
He asked that you prepare some numbers to reflect how the general practitioners and select specialists of your choice compared to others in the state and specific information on clinical outcomes that relate to communication with providers.
00:51
In addition, he requested you make some recommendations based on your findings and anticipate challenges the organization will encounter for each one as they embark on new care coordination efforts.
01:02
To figure out what to look at between the health plans, you have to perform essential and optional research...