You're troubleshooting a machine that freezes every time the customer opens Lenovo Diagnostics Evolution. He's unable to install Lenovo Vantage as he has no admin rights on the laptop. And he can't access Lenovo Web Diagnostics as he has no internet connection. What should you tell them to do? Run a full scan with Lenovo Diagnostics UEFI Run a CPU scan with Lenovo Diagnostics UEFI Run a Motherboard scan with Lenovo Diagnostics UEFI Run a Storage scan with Lenovo Diagnostics UEFI
Added by Felicia J.
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This is typically done by pressing a specific key (like F1, F2, or Delete) during the boot process. Show more…
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