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IT Essentials: PC Hardware and Software Labs and Study Guide

Patrick Regan

Chapter 14

Advanced Printers and Scanners - all with Video Answers

Educators

Chapter Questions

Problem 1

What type of printer uses a toner and drum?
A. Laser printers
B. Inkjet printers
C. Thermal printers
D. Dot-matrix printers

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Problem 2

What is the most common standard for scanners?
A. RAW
B. JPG
C. TWAIN
D. PNG

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Problem 3

What type of cable is used in parallel ports?
A. RS- $232 \mathrm{c}$
B. IEEE 1284
C. IEEE 1394
D. IEEE $802.11 \mathrm{~g}$

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Problem 4

What do you need to do if documents seemed to be stuck in the Windows print queue?
A. Restart the print spooler service.
B. Delete the oldest print job.
C. Delete files on the $\mathrm{C}$ drive.
D. Reboot the computer.

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Problem 5

What are ECP and EPP printers associated with?
A. Parallel ports
B. Serial ports
C. FireWire
D. $802.11 \mathrm{~b}$

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Problem 6

What will adding memory to your laser printer do?
A. It will usually increase performance.
B. It will allow you to print graphics.
C. It will allow you to print color.
D. It will allow you to print PostScript documents.

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Problem 7

If the images on a freshly printed document seem to rub off or flake off, what do you need to check?
A. The pickup rollers
B. The fuser assembly
C. The paper that is being used
D. The corona wire
E. The toner cartridge

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Problem 8

You install a second printer on a user's Windows XP computer. However, every time the user prints, it prints to the first printer. What do you need to do to make it print to the second printer?
A. Remove the old printer.
B. Set the new printer as the default printer.
C. Reinstall the new print driver.
D. Remove and reinstall the new printer. When you run the wizard, select the printer as the default printer.

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Problem 9

When troubleshooting a scanner problem, what should you do first?
A. Check to see whether the scanner has ever worked.
B. Check all cables to the scanner.
C. Make sure that the scanner is turned on.
D. Make sure that the drivers are loaded.

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Problem 10

When you print a document, you get a lot of strange characters. What do you need to check first?
A. Check for a loose cable.
B. Check to see if the printer is running in the right mode.
C. Make sure that the correct printer driver is loaded.
D. Make sure that the toner cartridge is full.

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