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Supply Chain Management: A Logistics Perspective

John J. Coyle, Jr. Langley, C. John, Robert A. Novack, Brian J. Gibson

Chapter 10

Distribution—Managing Fulfillment Operations - all with Video Answers

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Chapter Questions

Problem 1

Discuss the role of distribution in the supply chain. Provide examples of how distribution operations can positively and negatively impact supply chain performance.

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01:22

Problem 2

Compare and contrast the four primary functions of a DC: accumulation, sortation, allocation, and assortment.

Carlene Jimenez
Carlene Jimenez
Numerade Educator

Problem 3

Discuss the primary tradeoffs that must be made between distribution and other logistics activities.

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Problem 4

Describe the major challenges faced by distribution managers in the current environment.

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01:13

Problem 5

What are the primary capabilities, advantages, and disadvantages of direct distribution, DCs, and cross-docks?

Averell Hause
Averell Hause
Carnegie Mellon University

Problem 6

. Why would a company such as Unilever, which produces a wide variety of consumer goods, use 3PL distribution services?

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Problem 7

Using company Web sites, compare the distribution service offerings for the following 3PL organizations:
a. Kane is Able (http://kaneisable.com) and AmeriCold Logistics (http://www .americold.com)
b. GENCO (http://www.genco.com) and Neovia Logistics Services (http://www .neovialogistics.com/)

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Problem 8

When designing a $\mathrm{DC}$, what interior layout objectives and slotting principles must be considered? Why?

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01:39

Problem 9

Identify and describe the Ă ve primary product-handling functions in a DC.

Alkendra Singh
Alkendra Singh
Numerade Educator
01:13

Problem 10

What are the key support functions in a DC? Why are they important?

Averell Hause
Averell Hause
Carnegie Mellon University

Problem 11

How would a distribution operation monitor its service quality? What types of metrics would be used to evaluate operating performance of a DC?

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02:33

Problem 12

Using Internet search engines, identify three WMS solutions providers. Describe the capabilities and supply chain impact that their tools promise.

Crystal Wang
Crystal Wang
Numerade Educator