A businessman employs five people: one engineer to do his SPC work and four woodcarvers. The woodcarvers sit by the side of the road and carve figures of small animals for tourists. For the purposes of this problem each figure is equally hard to carve. The tourist picks the type of figure and the type of wood that the figure is to be carved from. There are several types of wood with ratings of 0 for very soft to 10 for very hard. The tourist pays a price for the carving based upon the number of flaws in the final product. The businessman wants to be able to keep track of the quality of the work, but knows that number of flaws alone is not a good metric. The number of flaws per worker per day is a function of the hardness of the wood and the number of carvings each worker has to do each day. The businessman decides to use the fuzzy "type of day" approach discussed in this chapter for his SPC work. He develops rules of the form
If the wood hardness is . . . and the number of carvings is . . . and the number of flaws is ...
Then the type of day is ....
The input membership functions are described by the following triangular fuzzy numbers:
Wood hardness: Soft $(0.0,0.0,10.0)$; Hard $(0.0,10.0,10.0)$
Number of carvings: Small $(0.0,0.0,5.0)$; Medium ( $0.0,5.0,10.0)$; Large ( $5.0,10.0,10.0)$
Number of flaws: Small ( $0.0,0.0,50.0$ ); Medium ( $0.0,50.0,100.0)$; Large $(50.0,100.0,100.0)$
The output membership functions are the day types Good, Fair, OK, Bad, and Terrible, and are exactly the same as those shown in the body of the text.
There are 18 rules and they are given in Table P13.9a.
The businessman uses $\bar{X}-R$ charts to gain information about the quality of his product. For these charts he computes a type of day for each worker, each day, using his fuzzy rule-based system. He then uses the four type of day readings to compute his set average and set range. He does this for about 20 working days and then computes his grand average, average range, and control limits. Since he is paying his woodcarvers the minimum wage, there is quite a bit of turnover. For this reason he keeps his $R$ charts to see if a statistical difference between workers develops. He also keeps the $\bar{X}$ charts to see if the average type of day is changing with any statistical significance over a period of time. Since the turnover rate is high, he does not know his carver's names. They are just called A, B, C, and D. One other thing that the businessman is looking for is: Has there been an out-of-control situation during the last control period? He makes his carvers work out of doors, because it attracts tourists. But the number of flaws in the carvings also influence the price of the carvings and his profit.
The 20 day period has ended and the SPC engineer has nearly completed the analysis. There was some bad weather during this period and the businessman wants to know if there was a statistically significant effect on the quality of work, or on the type of day. Unfortunately, his engineer left work early before the calculation was completed. Table P13.9b lists the partially completed work of the SPC engineer.
Day 20 was nearly completed but not quite. Worker A had a type of day of 0.45 , worker B had a type of day of 0.45 , and worker C had a type of day of 0.43 . The type of day calculation was not finished for worker D. Worker D had the following statistics: the number of carvings was 5 , the total number of flaws was 35 , and the average wood hardness for these wood carvings for the day was 8 .
Assume that you are the businessman. Finish the calculations by computing the following:
(a) The type of day for worker D.
(b) The set average and set range for day 20 .
(c) The grand average, the average range, and all of the control limits for the $20 \bar{X}$ and $R$ values.
(d) Determine from the $\bar{X}$ chart if the system was ever "out of control",
(e) Is there anything in the $R$ chart that would indicate a significant difference between the workers at any time?