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Essential Interviewing: A Programmed Approach to Effective Communication

David R Evans, Margaret T Hearn, Max R Uhlemann, Allen E Ivey

Chapter 11

Information Giving - all with Video Answers

Educators


Chapter Questions

Problem 1

Indicate whether each of the following statements is true or false.
The amount of information provided should be matched to the client's ability to benefit from it.

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Problem 2

Indicate whether each of the following statements is true or false.
The interviewer is powerless to correct a clients distortion of the information provided.

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02:57

Problem 3

Indicate whether each of the following statements is true or false.
Other interviewing responses have no role during information giving and integration.

Ma. Theresa  Alin
Ma. Theresa Alin
Numerade Educator

Problem 4

Indicate whether each of the following statements is true or false.
Orienting responses have the effect of involving clients in the interviewing process.

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Problem 5

Indicate whether each of the following statements is true or false.
Information should be provided when the client is most receptive to it.

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01:01

Problem 6

Indicate whether each of the following statements is true or false.
Reframing involves the presentation of an alternative perspective from which the client can view a situation.

Asma Venkitta
Asma Venkitta
Numerade Educator

Problem 7

Indicate whether each of the following statements is true or false.
Instructions should never include information about potential outcomes.

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00:58

Problem 8

Indicate whether each of the following statements is true or false.
Information-giving responses are based on the interviewer's personal experience and opinion.

Gus Steppen
Gus Steppen
Numerade Educator

Problem 9

Indicate whether each of the following statements is true or false.
The client's attention to the information given can be evaluated by requesting the client to repeat, act on, or discuss it.

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Problem 10

Indicate whether each of the following statements is true or false.
When presenting information, the interviewer should provide only broad and general facts.
The answers are provided at the end of the chapter.

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