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CompTIA Network plus Certification Study Guide

Glen Clarke

Chapter 11

Maintaining and Supporting a ­Network - all with Video Answers

Educators

Chapter Questions

Problem 1

You need to ensure that your server supports a new disk standard—what would you do?
A. Purchase a new server that supports the new standard.
B. Go to the server manufacturer's web site and see if there is a BIOS update for that server that will update the BIOS code to make the server aware of the new standard.
C. Format the hard drives and then restore the data.
D. All of the above.

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Problem 2

You are going to upgrade your e-mail server software to a new version. What should you do before the software upgrade?
A. Perform the upgrade on a test system first.
B. Delete the e-mails off the server-you need the space for the new software.
C. Back up the server before attempting the upgrade.
D. Both $\mathrm{A}$ and $\mathrm{C}$.
nstalling Patches and Updates

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Problem 3

. What is a hot-fix?
A. An update that is noncritical
B. A number of updates that are bundled and will bring your system up-to-date
C. A critical update that should be applied to your system as soon as possible
D. All of the above

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Problem 4

What feature of Microsoft operating systems allows you to update the system fairly easily?
A. System Restore
B. Windows Messenger
C. Backup
D. Windows Update

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Problem 5

What Microsoft feature can you use to deliver updates to all clients on the network from a central point?
A. Windows Update
B. Backup
C. WSUS
D. Active Directory

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Problem 6

What is the name of malicious software that monitors Internet activity?
A. Virus
B. Worm
C. Spyware
D. Trojan

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Problem 7

It is critical that you keep what part of your virus protection software up-to-date?
A. Menu commands
B. Version
C. Viruses
D. Virus definitions

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Problem 8

What feature of virus protection software is responsible for protecting your system at the time a file with a virus is activated?
A. Real-time protection
B. At the time protection
C. Active protection
D. None of the above


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Problem 9

What type of backup backs up files that have changed and then clears the archive bit?
A. Full
B. Incremental
C. Differential
D. Copy

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Problem 10

You have been performing a full backup every Sunday night and have been doing incremental backups on Monday, Tuesday, Wednesday, and Thursday nights. Your server crashes during the day Wednesday. What is your restore strategy?
A. Restore only Tuesday night's backup.
B. Restore the last full backup from Sunday and then restore the last incremental, which is Tuesday's.
C. Restore the last full backup from Sunday and then restore the incremental backups from Monday and Tuesday.
D. Restore only the full backup from Sunday.

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Problem 11

Where should you make certain that you have stored a copy of your network backups?
A. In a central cabinet in the server room
B. In your manager's office
C. On a different server for quick restores
D. Offsite in a safe, trusted location

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Problem 12

. What type of backup backs up files that have changed and does not clear the archive bit?
A. Full
B. Incremental
C. Differential
D. Copy

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Problem 13

You have been performing a full backup every Sunday night and have been doing differential backups on Monday, Tuesday, Wednesday, and Thursday nights. Your server crashes during the day Thursday-what is your restore strategy?
A. Restore only Wednesday night's backup.
B. Restore the last full backup from Sunday and then restore the last differential backup, which is Wednesday's.
C. Restore the last full backup from Sunday and then restore all of the differential backups from Monday and Tuesday.
D. Restore only the full backup from Sunday.

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Problem 14

How would you make sure that you do not forget to perform a backup each night?
A. Create a backup plan.
B. Schedule the backup software to do the backup automatically.
C. Ask your manager to remind you to do the backup each night.
D. Set a reminder in Outlook.

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Problem 15

. Before performing a backup operation, what should you have in place to ensure that everyone knows and understands the backup strategy?
A. An assistant
B. A backup plan
C. A security document
D. A tape

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Problem 16

Which RAID level stores a full copy of the data on a second disk?
A. RAID level 0
B. RAID level 1
C. RAID level 5
D. All of the above

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Problem 17

Which RAID level provides no duplication of data and therefore provides no fault tolerance?
A. RAID level 0
B. RAID level 1
C. RAID level 5
D. All of the above

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Problem 18

Which RAID level writes the data across multiple disks and also stores parity information for fault tolerance?
A. RAID level 0
B. RAID level 1
C. RAID level 5
D. All of the above

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Problem 19

What tool in Windows is used to create RAID volumes?
A. Disk Management
B. Registry
C. Active Directory Users and Computers
D. Control Panel

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Problem 20

A RAID level 1 solution that uses two hard disk controllers is called what?
A. Mirroring
B. Striping
C. Redundancy
D. Duplexing

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Problem 21

Which of the following make up part of the physical structure documentation? (Select all that apply.)
A. Routers
B. Active Directory OUs
C. WAN links
D. VLAN configuration

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Problem 22

What should you do with your documentation as changes are made to the network environment? (Select two.)
A. Throw the outdated documentation out.
B. Shred the outdated documentation.
C. Sell the outdated documentation.
D. Update the documentation.


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Problem 23

. Where does Windows Server store IIS log files?
A. C: $\backslash \log s$
B. C: $\backslash$ windows $\backslash$ system $32 \backslash \log$ files
C. C: \iislogs
D. C:\windows \iislogs

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