Chapter Questions
Proper ____ between interested parties reduces the points of friction and minimizes those that inevitably arise.
Shrugging of shoulders is a non-verbal way of communicating ____
Performance $=$ Ability $X$ ____
The three characteristics of the concept of motivation are effort, direction and ____
____ reinforcement is the removal of an unpleasant consequence following a desired behaviour.
The two types of teams are ____ teams and ____ teams.
Strong cohesiveness is not essential for team effectiveness. True/False
Conflict must be distinguished from competition. True/False
____ means covering up the conflict by appealing for the need for unity rather than addressing the issue of conflict itself.
People who are conscious of being watched as they are working ort likely to be less ____