Chapter Questions
Summarize Maslow's hierarchy of needs and the two-factor theory. In what ways are they similar and in what ways are they different?
Compare and contrast content, process, and reinforcement perspectives on motivation.
Using equity theory as a framework, explain how a person can experience inequity because he or she is paid too much. What are the potential outcomes of this situation?
Explain how goal-setting theory works. How is goal setting different from merely asking a worker to "do your best"?
Describe some new forms of working arrangements. How do these alternative arrangements increase motivation?