Chapter Questions
Groups that are created to fulfil specific organizational needs or perform special tasks area. informal work groups.b. formal work groups.c. non-sworn staff groups.d. contract support groups.
Groups that cut across organizational lines and have common interests area. informal work groups.b. formal work groups.c. non-sworn staff groups.d. contract support groups.
Which clique's goal is to humanize the organization and reduce friction between the department and the officers?a. Vertical.b. Horizontal.c. Random.d. Parallel.
The clique that includes a number of first-line supervisors and functions most effectively when it is dealing with problems that are perceived as weakening one's authority isa. vertical.b. horizontal.c. random.d. parallel.
The clique that assumes a defensive posture and only functions when the situation dictates that it must respond to ensure the status quo isa. vertical.b. horizontal.c. random.d. parallel.
The most critical stage of group development to the success of the group isa. orientation.b. conflict and challenge.c. cohesion.d. delusion and disillusion.e. acceptance.
Which stage occurs when each member of the group has received enough information to accept that the group objective and leadership are legitimate?a. Orientation.b. Conflict and challenge.c. Cohesion.d. Delusion and disillusion.e. Acceptance.
The stage at which the group becomes aware that everything is not moving smoothly and uncertainty enters the picture isa. orientation.b. conflict.c. cohesion.d. delusion.e. acceptance.
The stage at which the group fully accepts that they are on a treadmill and are going nowhere isa. conflict.b. cohesion.c. delusion.d. disillusion.e. acceptance.
are techniques that members of a group develop to control the behavior of others.a. Rulesb. Biasesc. Attitudesd. Norms
Extensive rules and regulations serve to reinforce this norm, and specific sanctions apply to those who deviate from the expected behavior. Which norm is it?a. Loyalty.b. Belonging.c. Danger.d. Security.
Which of the following groups is distinguished from other groups because it is usually temporary and focuses attention on one subject or problem?a. Committee.b. Taskforce.c. Clique.d. Union.
According to the text, which two factors are important to the definition of a group?a. Size and competition.b. Interaction and influence.c. Belonging and purpose.d. Members and goals.
into the police agency is the means by which rookies are transformed from civilian status to productive members of an operating agency.a. Initiation.b. Recruitment.c. Socialization.d. Actualization.
can be important to the group and is the result of an officer's desire to be a member of the group and the degree of commitment felt by group members.a. Cohesiveness.b. Acceptance.c. Productivity.d. Esprit de corps.