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Supply Chain Strategies: Customer Driven and Customer Focused

Tony Hines

Chapter 12

The supply chain challenges - strategies for the future - all with Video Answers

Educators


Chapter Questions

Problem 1

What emphasis should organizations place on ethical practice within the supply chain?

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Problem 2

Explain why greening the supply chain is viewed as important and what it means to have green supply chains.

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01:04

Problem 3

One aspect of globalization is it has helped many countries have access to uninterrupted supplies of fresh food all year round but what is the impact of this on local suppliers?

Srikar Katta
Srikar Katta
Numerade Educator

Problem 4

Local farmers complain that supermarkets will not take their produce because it does not conform to their quality standards (size, shape, colour). They say supermarkets would rather source standard tasteless goods from halfway round the world and local people are being denied local produce. Discuss.

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Problem 5

Global supply chains are complex to manage and owing to geographical distance they are costly and risky too. Discuss.

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Problem 6

Local communities losing manufacturing jobs may rightly ask questions about the moral-ethical dimension of the decision to source overseas supplies. How do organizations ensure that the backlash from consumers does not threaten their market offering?

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Problem 7

Intelligent information systems offer organizations new ways of developing supply chain strategies that improve customer service. Discuss.

James Kiss
James Kiss
Numerade Educator

Problem 8

'Mass - customization is an oxymoron.' Discuss how organizations that need to produce large quantities to keep costs low offer customized products.

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Problem 9

Discuss the challenges facing government policymakers when it comes to ensuring organizations develop environmentally friendly supply chain strategies.

James Kiss
James Kiss
Numerade Educator

Problem 10

Choose and discuss one possible research topic and explain how you might tackle the project to deliver the research objectives you have set yourself.

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