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CompTIA Network+ N10-004 Exam Cram

Mike Harwood

Chapter 11

Troubleshooting and Supporting the Network - all with Video Answers

Educators

Chapter Questions

00:47

Problem 1

Consider the following figure. Which of the following statements is true?
(FIGURE CAN'T COPY)
A. The system cannot access the local network.
B. The system is configured correctly and can access network resources.
C. The subnet mask should be 255.255 .0 .0 to access network resources.
D. The IP address 192.168.2.197 is not a valid IP address.

Victor Salazar
Victor Salazar
Numerade Educator
00:47

Problem 2

Consider the following figure. Which of the following statements is true?
(FIGURE CAN'T COPY)
A. The system cannot access the local network.
B. The system cannot access remote networks.
C. The system cannot have hostname resolution.
D. The system has the wrong subnet mask.

Victor Salazar
Victor Salazar
Numerade Educator

Problem 3

Which of the following best describes the function of the default gateway?
A. It converts hostnames to IP addresses.
B. It converts IP addresses to hostnames.
C. It allows systems to communicate with systems on a remote network.
D. It allows systems to communicate with routers.

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Problem 4

Which of the following bits of IP information are mandatory to join the network? (Choose two.)
A. Subnet mask
B. IP address
C. DNS address
D. Default gateway

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Problem 5

You are wiring a new network. Due to space limitations, you need to run several cables close to each other. After the setup, you find that the signals from each cable are overlapping. Which term describes what is happening?
A. Attenuation
B. Crosstalk
C. Near crosstalk
D. EMI

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Problem 6

Which of the following should you consider when troubleshooting wiring problems? (Choose the three best answers.)
A. The distance between devices
B. Interference
C. Atmospheric conditions
D. Connectors

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Problem 7

You get numerous calls from users who are unable to access an application. Upon investigation, you find that the application has crashed. You restart the application, and it appears to run okay. What is the next step in the troubleshooting process?
A. Email the users and let them know that they can use the application again.
B. Test the application to ensure that it is operating correctly.
C. Document the problem and the solution.
D. Reload the application executables from the $C D$, and restart it.

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Problem 8

A user tells you that she is having a problem accessing her email. What is the first step in the troubleshooting process?
A. Document the problem.
B. Make sure that the user's email address is valid.
C. Discuss the problem with the user.
D. Visit the user's desk to reload the email client software.

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Problem 9

You have successfully fixed a problem with a server and have tested the application and let the users back onto the system. What is the next step in the troubleshooting process?
A. Document the problem.
B. Restart the server.
C. Document the problem and the solution.
D. Clear the error logs of any reference to the problem.

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Problem 10

You are called in to troubleshoot a problem with the NIC on a server that has been running well for some time. The server reports a resource conflict. What is the next step in the troubleshooting process?
A. Change the NIC.
B. Consult the documentation to determine whether any changes have occurred to the server configuration.
C. Download and install the latest drivers for the NIC.
D. Reload the protocol drivers for the NIC, and set them to use a different set of resources.

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