STEP-BY-STEP ANSWER:
Step 1: Separate the support department costs into fixed and variable components.
Step 2: Select an appropriate allocation base for the variable costs and another for the fixed costs if necessary.
Step 3: Calculate the variable cost rate by dividing the total variable costs by the total budgeted or actual usage of the allocation base.
Step 4: Allocate variable costs to other departments based on their usage of the allocation base.
Step 5: Allocate fixed costs separately, often using budgeted usage measures to prevent uncontrollable fixed overheads from unduly influencing marginal decisions.
Final Answer: The dual-rate method involves a two-step allocation where variable costs are allocated based on actual usage and fixed costs are allocated using budgeted measures, providing better insights into the cost structure.