Billing and Subscriptions

Subscription Options

Cancellations and Refunds

Parent or Guardian Subscriptions

Subscriptions and Plans Information

What type of subscriptions are available?

Numerade offers both a monthly plan and an annual plan. The monthly plan bills on the same day every month, and gives you access to Numerade for that entire month. The annual plan bills once every year, and gives you access to Numerade for the entire year. Our annual plan is the most affordable option for accessing our entire content library of over 100 million videos.

Cancellations and Refunds

How do I cancel my subscription?

To self-cancel, log in to the Numerade account you created a subscription with. Click the “Profile” icon on the top right, and then select “Billing.” After that, click “Cancel” and proceed through the steps to cancel your subscription or free trial.

Can I get a refund?

Numerade subscriptions include a free trial and are self-cancellable. After the trial ends, the plan is billed in advance on a monthly or annual basis and is generally non-refundable; All subscriptions, both month-to-month and annual plans, are recurring and will automatically renew after the end of each paid subscription period. If you have further questions regarding this refund policy please contact support@numerade.com.

What if I can’t locate the account where I originally subscribed?

If you have forgotten your login information and can’t locate the account that your subscription is attached to, click here, and our Student Success team will help you. You will need to provide them with any possible emails you may have to check and ensure which email is associated with your Numerade account. You can also try sending password reset requests to all of your email addresses!

Parent or Guardian Subscriptions

Don’t pay for a Numerade subscription, have your parent or guardian purchase a subscription for you. Gift a Numerade subscription from someone who cares about your education. Send them this link and get the gift of Numerade! https://www.numerade.com/gift/