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Billing and Subscriptions

Modifying my Subscription

Subscriptions and Plans Information

Refunds

Have more questions?

Modying my Subscription

How do I modify/update my subscription?

  • Please log in to the account that you created a subscription with.
  • Click on the top right “profile” icon, and select “Billing”
  • On the Billing page, in the bottom right, click on “Update”
  • In the form that appears, select the appropriate option from the dropdown

How do I cancel my subscription?

  • Please log in to the account that you created a subscription with.
  • Click on the top right “profile” icon, and select “Billing”
  • On the Billing page, in the bottom right, click on “Update”
  • In the form that appears, select the appropriate option from the dropdown

Where can I find my subscription details?

  • Please log in to the account that you created a subscription with.
  • Click on the top right “profile” icon, and select “Billing”
  • A dashboard will appear and display your current Plan (monthly vs. annual), billing cycle, and active credit card

How can I change my credit card?

  • Note: Paypal subscribers will need to login to their Paypal account to change their credit card
  • Please log in to the account that you created a subscription with.
  • Click on the top right “profile” icon, and select “Billing”

Subscriptions and Plans Information

What type of subscriptions are available?

Numerade offers both a monthly plan and annual plan. The monthly plan bills once every 30 days, and gives you access to Numerade for 30 days. The annual plan bills once every year, and gives you access to Numerade for the entire year. Our annual plan is the most affordable option for accessing our entire content library of 1M videos.

Refunds

Refund Policy

Please reach out via the Billing modify form, by logging in and navigating to your billing page, and your student success manager will contact you within 24-48 hours to assist you.

How long does it take to get my refund?

Our credit card processor typically processes refunds in 7-10 business days.

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