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Outsourcing Business Processes

Overview This Individual Case Study 2 assignment allows you to choose the business process that will be outsourced. You must first decide on the company, and if you use a real one, please do not reveal any names or trade secrets. This may also be a fictitious organization if you choose to use one. You design the product or service that will be outsourced *Make-or-Buy Analysis. The process of gathering and organizing data about product requirements and analyzing them against available alternatives including the purchase or internal manufacture of the product. *Make-or-Buy Decisions. Decisions made regarding the external purchase or internal manufacture of a product. Deliverables Individual Case Study 2: Paper Create an executive summary document outlining the entire outsourcing and contracting process for those business processes that you decide to outsource. Your analysis must include the items below. It must include an analysis on which business processes you would outsource versus those that you would maintain in-house. You need to justify your decision for each business process maintained in-house or outsourced (e.g., accounting, editorial, photography, publishing, distribution, printing, layout, advertising, editing, articles, etc.). For those services that you intend to outsource, provide the following. Establish the preliminary performance targets and level of service that will be required from the selected vendors. Establish the type of contract that you will use for each contract (i.e., fixed cost-plus, reimbursable, unit). Determine the evaluation criteria that you will use to select the preferred vendor(s) (e.g., low price, best value, etc.). Are there different evaluation criteria for different business units? Why? Identify the number of vendors that you will select to provide the services that will be outsourced (i.e., one vendor for all services versus individual vendors with specific expertise in each of the services to be outsourced). Construct a time line that summarizes the bid activities and time duration for each contracting process (i.e., plan purchases and acquisition through select sellers). Individual Case Study 2: Presentation Create the presentation in Microsoft PowerPoint. All sources including the eBook need to be cited in your presentation, including links to relevant websites. The presentation length should be 5-15 minutes. You need to help management quickly understand your recommendation and slides. Make sure to review the rubric for the presentation to understand the required sections (Design, Delivery, Business Content, Technical Content, Wrap-Up). Grading Rubrics Individual Case Study 2: Paper Correlation of the assessment with the COs and material covered through Week 4 Compliance with format requirements outlined above and also whether or not it might be helpful or detrimental to your core business Assessment of any issues that may arise (both in the short term and long term) for each outsourcing alternative Assessment of the type of contract chosen for each outsourcing alternative; provide a rationale for your choice Assessment of the evaluation criteria used to rank the proposals; again, include a rationale for your choice Strength of argument on the number of vendors selected to provide the services Assessment and identification of the difference in