Initial Problem Statement: -
The Process for admitting patients takes too long
Problem statement re-wright:-
Lack of adequate procedures causes the patient admittance process to be time consuming.
Introduction: -
The average wait time for patients waiting to be transferred into a room is approximately four
hours. There is a correlation between increased medical errors; the longer a patient waits to be
seen by a medical provider. Patients wait times are increased by unnecessary paperwork, dated
technology, processes, or a non-patient centered intake process. Additionally, low wait times
are associated with higher patient satisfaction scores that can translate to millions of savings
in patient care (Hamm, 2014).
Problem Statement: -
Admitting patients swiftly and accurately is a multifaceted procedure. Long delays within the
process often times lead to mediocre patient experience. While medical institutions are
dedicated to patient care, numerous have recognized the importance of ensuring patients feel
as though they are having a patient-focused experience. It is essential that medical institutions
find alternate options that can reduce prolonged wait time for patients, modernized
registration processes, and develop effective and impactful methods of discharging patients.
Intention: -
The intention of this statement is to find a way to restructure the admission and discharge
procedures of medical institutions, to be more patient oriented and to ultimately increase
patient satisfaction scores.
Research Questions: -
1. How can communication be enhanced amongst departments to improve the
admitting process and patient experience?
2. How can the patient discharge process be more efficient and less prolonged to
enhance patient satisfaction?
3. What technology may possibly enhance the patient registration process and increase
accuracy?
Reference: -
Hamm, M (2014, May 1) Becker's Hospital Review. What's the hold up? Overcoming the
Costly Delays in Admissions and Throughput.
Retrieved from: https://www.beckershospitalreview.com/quality/what-s-the-holdup.html