1 Case Study Analysis: Case Study of Engstrom Auto Mirror Plant and Workplace Motivation Southern New Hampshire University OL 500: Human Behavior in Organizations
2 Case Study: Root Causes There are several possible root causes of organizational issues that can impede their ability to collaborate and meet organizational goals including poor communication, inadequate leadership, insufficient job training, and inequitable treatment. All these issues can cause workplace conflict, high workload leading to burnout and a toxic relationship between leadership and their workforce. When a workforce and their organizational leaders are misaligned in working towards the company's mission and vision there can be reduced productivity and job satisfaction. For an organization to address these issues it is crucial for leadership to understand the underlying cause and develop tailored intervention strategies to promote a healthier and more productive work environment. Research shows that challenges can arise from different interpretations of how an organization should act or how tasks should be completed to meet the company's mission and vision. Ambiguity can occur when there is a lack of communication due to inadequate information sharing or misinterpretation of messages due to differing perspectives. Misunderstandings can cause frustrations that will reduce a company's ability to collaborate internally (Eberhart et al., 2021). Both size and type of industry the organization is functioning in can compound communication issue when coupled with inadequate leadership. Issues among leadership regarding hierarchy and power dynamics can also create barriers such as information hoarding or inability to tailor communications to address language barriers and cultural differences. Excessive communication can also be a hinderance causing important information to get lost in the noise. According to the systems theory an organization's communication has consequences on its functioning when the organization fails to adapt itself to the situational environment (Musheke & Phiri, 2021)
3 How an organization manages and allocates its resources will influence its productivity and employee buy- in to working towards achieving organizational goals. When there is a lack of investment in employee training and development the company's largest resource, their employees, can suffer from low skill level, decreased job satisfaction and the inability to adapt to changing work demands. When employees are not properly managed to contribute to the company's overall objectives, they can develop a fear of the unknown and become resistant to adopting new practices. Ineffective leadership styles can also affect training and employee development. When employees feel mismanaged or underprepared for their roles, they can become disengaged or develop a lack of trust in leadership (Kleynhans et al., 2022). Workplace conflict and tension are caused by unresolved issues; when unaddressed tension rises, and teamwork decreases to create a hostile work environment. Lack of accountability leads to blame-shifting and reduced motivation as the individuals no longer feel they benefit from team efforts. The Mckinsey Health Institute conducted a global survey that suggested that employee's mental health and wellbeing were negatively impacted when workplace issues were frequently overlooked. The survey also shed light on how there was a disconnection on how well