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Choosing an Internet Service Provider for a New Office

Spear 1 Milestone Two Jake Spear Southern New Hampshire University IT-212 Michael Gideon February 6th, 2022 Spear 2 Internet Service Provider There are many different factors to take into consideration when choosing an ISP such as speed, security, and reliability. The goal of this report is to determine which ISP in the area is the fastest, most reliable, and most secure for the new office in Fayetteville, NC, as well as determine any additional configurations required, followed by a network diagram illustrating the network configuration After some research of the area's ISPs, I have narrowed it down to two providers: Spectrum and CenturyLink. Spectrum Download/Upload speeds: 1Gbps/35 Mbps Security: McAfee Security Suite Reliability: They advertise 99.9% network reliability on their website. CenturyLink :Download/Upload speeds: 940 Mbps/940 Mbps . Security: CenturyLink by McAfee Reliability: They advertise 99.95% network reliability on their website While both ISPs offer great (and free) security suites, and great reliability percentages, there is a big different in upload speeds which could potentially become a problem if many people are uploading at the same time. Spear 3 After careful consideration of both ISPs listed above, I believe the obvious choice to be CenturyLink. This is largely because of the upload speeds. For a loss of 60 Mbps down, you gain 905 Mbps up, which is a massive gain for such a small sacrifice. Other than speed, both are about equal in terms of security and reliability. Additional Configurations Next, I'd like to go over some software and hardware solutions that could benefit the new office in Fayetteville, NC. To start it off, I'd like to recommend a subscription to Microsoft 365 Business Standard. Included in this subscription is Outlook for an email domain, PowerPoint for presentations, Teams for conference calls and meetings for remote employees, 1 TB of storage on OneDrive, as well as other apps such as Word and Excel. For a modem, CenturyLink suggests using their gigabit compatible devices listed on their website. The Actiontec C3000A works with their fiber connection and seems to be one of the better options on their site. As for a managed switch, I suggest the Cisco Business 350 Series. This switch provides easy management through the dashboard, robust security, and great scalability by being able to stack four switches and have them function as a single device with combined management utilities. To continue our list of hardware solutions, we move on to printer configuration. Before choosing a printer, it's important to recognize that there are 25 employees traveling 80% of the time, so there's no need to go all out on printers if half of the employees will not be in the office most of the time. Therefore, I am going to suggest 3 Xerox VersaLink C500s. The reason behind this is because each of these printers works best for between 5-15 people, is able to print 45 ppm, and is able to be connected to via WiFi or ethernet connection. Additionally, the new executiv