Communication Trends Report
Communication Trends Report
Patient communication is vital in a healthcare setting as it determines the quality of
services and patient satisfaction. Since Torin Regional Hospital is operating in a diverse
environment, understanding the communication trend is essential to guide the strategies that can
be adapted to meet the health needs of the different demographics and diverse populations. The
communication trends report will guide Torin Regional Hospital in making the essential changes
to enhance efficiency and improve the quality of patient care.
Some communication trends impacting healthcare organizations include interactive apps,
engaging content and digital collaboration, and including a "live" element in the online meet-
ups. The interactive apps are platforms that allow healthcare providers to communicate with their
patients by sharing essential information, follow-up, and reminding them of appointments.
Digital collaboration allows the practitioners to share engaging content with the patients, such as
healthcare practices, dietary advice depending on health age, and different health complications
(Nanobot Medical Inc., 2021). Digital collaboration enables healthcare providers to reach both
aged and young people as they use understandable language. The live element creates interest
and allows the providers to view the patient's body language, which is essential in understanding
what they are passing through. The live element is also beneficial for older patients who may
experience hardships typing and sending messages to the doctors or nurses concerning their
health issues.
Younger patients have the need to access updated health information. The interactive
apps meet the needs of the younger patients who are tech-savvy and able to navigate an app with
health information. Since the apps are updated regularly, they support easy access to healthcare
information that guides the patients. It also supports the accessibility of health information to the
target population since the apps are fed with information for different health needs. In addition.
the apps contain an element for language change, thus allowing different demographics to access
different types of information. Older patients need a way of communicating with healthcare
providers with less movement to the health center. The live component of the meeting, such as
conferences and webinars, meets the needs of the older generation as it reduces the cost of
transport to the hospitals, patients in remote areas and those with mobility disabilities. The
population is technologically challenged, but they can learn to click a receiving call and
communicate with the healthcare provider. The live element promotes access to health
information but is limited since the patients receive information only when communicating with
the patients. Digital collaboration and engaging content will mostly benefit the younger patients
who can access the various websites for patients. The tool meets the need for access and updated
health information.
The communication trends are technological, which means Torin Regional Hospital has
to determine ways of protecting patient health information privacy. The hospital has to support
compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations. The
healthcare providers at the hospital should be educated about protected health information (PHI)
which they should