How to Achieve Success in Organizational Communication
How to Achieve Success in Organizational Communication
Southern New Hampshire University
Southern New Hampshire University Page 1
How to Achieve Success in Organizational Communication
Abstract
A great leader of an organization knows how to effectively move their employees
and connect with them to further the objectives of the organization. As a leader, you must know
and develop a relationship with your employees, not on a personal level, but a level of knowing
the cultures of your company so that no one would feel offended or left out. Communication
skills, conflict resolution and developing techniques to stir the melting pot of your company is
needed to grow as a manager and to achieve true success in your organization.
Success is complicated, because of the steps it takes to get there are strenuous and to stay
there it may sometimes seem unreasonable, but there are very easy steps, guidelines that if you
follow will guarantee you success in business because the key competent in your success will
have been mastered. Communication is the spice of life and the motor that drives business and
without it your business is doomed to fail.
There are several ways to communicate but specific ones that should be used in business
and us as managers must master all of them. To be effective we must cascade our message from
many sources, verbally and non-verbally. Verbally we can have seminars, meetings, and group
huddles to deliver whatever the current message and direction that the company is going in and
being able to ensure the message being received. We can allow employees to restate their
concerns and create a healthy dialogue.
Nonverbal communication is another way, albeit counterproductive in my opinion
"Nonverbal communication takes place in a context in which the same words may have different
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How to Achieve Success in Organizational Communication
meanings." (Baack 2012) So we must in turn be very careful with the way we communicate
nonverbally. Text messages, email, etc., can easily disrupt a company based on misinformation.
So, when we communicate we must understand how to as well to ensure that there are no
misunderstandings.
It is not the communication that needs to be mastered but how to effectively
communicate and how to deliver the messages, memos and directives to employees and
grievances from employees up the chain of command. We as manager must know the differences
between the two types of messages that we send out. "Proactive messages announce a change,
initiative, innovation, or some other new course or direction. They proclaim that the company
will move into a new territory or use a new method. Reactive messages respond to
circumstances, such as a crisis, problem, or event." (Baack 2012)
We must also realize and remember when we were employees and we need to keep in
mind that the way that we cascade messages may not be received in the way we intended to.
Understanding and filling that gap i