Module 5 Case Study: Communication & Social Media
Jessica Casillas
MGT-200
Professor Armelino
The case study only covers the surface of how the changing social media landscape is
introducing challenges for managing employees. On a daily basis, there are employees
everywhere that use social media while on the clock, which could be considered a violation
depending on the company they are working for. Some facilities, such as my job at an
emergency veterinary hospital, prohibit posting any videos or pictures of patients for privacy
reasons. I can only imagine these rules are even stricter when it comes to medical facilities for
humans. Sometimes, workplace gossip can make its way to social media which could further
contribute to a toxic work environment and negative culture
While I do have personal profiles on multiple social media platforms, I have learned to be
both cautious and selective when choosing what to share online. Because I am a part of
management at my job, I feel like I must be mindful of any and all posts since I represent the
company that I work for at a higher level. I also keep in mind that if I ever decide to further my
career elsewhere, any possible future employers might view my social media profiles and use its
contents to help make a decision about my possible employment with their company. Although I
do allow myself to post things I enjoy as well as things I believe represent my beliefs and who I
am as a person, I always keep the two reasons above in mind whenever sharing things on my
social media.
When it comes to the case with the conference attendees, the situation should have been
brought to the attention of the event staff and the higher-ups of the company so that it could be
properly investigated and addressed. The approach that was taken by the female developer was
not necessarily appropriate and resulted in backlash that cost her her job as well. Her approach
resulted in a one-sided story being told that did not necessarily leave much room for the
companies involved to offer any sort of mediation or damage control. This left them with pretty
limited options to handle the situation, which ultimately contributed to the female developer's
employment being terminated - something I am sure she was not expecting. The actions of the
respective companies were understandable given the situation and the information they were
given. If the incident had been handled differently by the female developer, the respective
companies could have investigated the situation and determined whether or not the female
developer was correct with her assumptions. Given that the female developer did not contact her
supervisor and instead publicly posted pictures of two men without their consent, she left her
company with limited options to properly handle the situation.
When it comes to responding to social media and the online presence of employees.
companies should consider the line of business they are in. Having an explicit, easy-to-
understand