Chapter 5
A route sheet provides a(n): A. sequence of operations necessary to produce the component. B. instruction to make a given quantity of a particular item.
An assembly chart:
A. shows an exploded view of the product. B. shows graphically how the product is assembled.
A process sheet is a type of: A. Route sheet B. Assembly chart
A document for production that gives the instruction to make a given quantity of a particular item, usually to a given schedule, is a(n) A. Work order B. Route sheet
A result of concurrent engineering in product design is: A. speedier product development. B. Higher costs
A product's life cycle is divided into four stages, which are: A. introduction, growth, stability, and decline. B. introduction, growth, maturity, and decline.
At which stage of the product life cycle is product strategy likely to focus on improved cost control? A. Growth B. Maturity
3-D printing has proven to be particularly advantageous for: A. quality function deployment. B. prototype development and custom products.
3-D printing is an extension of: Computer-aided design
A graphic technique for defining the relationship between customer desires and product (or service) is: the house of quality
A product's life cycle is divided into four stages, which are: introduction, growth, maturity, and decline.
A restaurant kitchen contains a wall poster that shows, for each sandwich on the menu, a sketch of the ingredients and how they are arranged to make the sandwich. This is an example of a(n): assembly drawing.
According to PCN analysis, service operations exist only within the area(s) of: surrogate interaction and direct interaction.
According to PCN analysis, which process region includes process steps in which one participant is acting on another participant's resources, such as their information, materials, or technologies? Surrogate interaction
An assembly drawing:
An engineering drawing shows the: dimensions, tolerances, materials, and finishes of a component.
Boeing's 737 airplane and Hewlett-Packard's printer business are examples of using enhancements and migrations of existing products to build on a Product platform
Bridget's Hamburger Stand uses only 7 ingredients but offers 15 different burgers. This process is known as modular design
Group technology requires that: each component be identified by a coding scheme that specifies size, shape, and the type of processing.
In which stage of the product life cycle should product strategy focus on process modifications as the product is being "fine-tuned" for the market? introduction
Operations managers must be able to anticipate changes in which of the following?
Payoffs, alternatives, and expected monetary values are terms associated with: decision trees
Quality function deployment (QFD): All of these
Reducing the complexity of a product and improving a product's maintainability are activities of: manufacturability and value engineering.
Regal Marine: treats the product design decision as critical to its success.
Chapter 5 Discussion Questions 1. Why is it necessary to document explicitly ? a. Detailed documentation is necessary to ensure efficient production and can be used to find problem areas. 2. What techniques do we use to define