In Chapter 7 of the text, there are several forces for organizational change: workplace demographics, technology, globalization, market conditions, growth, and
example of when one of these forces caused an organization to change. Why did it cause this change? What was the result? What resistance to the change occurred, if any? How was the resistance (if any) overcome?
In the advent of corona virus arose various challenges that led to diversification of so many things in the world. Each institution changed in both economic, political and social structures. Emphasizing on the social arena, technology diversified everything as they was the introduction of social interaction. As
for their meetings. This had a major impact because companies were actually organized virtually. The use of technology maneuvered in every aspect of the organizations.
On my personal experience as a logistics employee at Benz, the use of technology left many employee jobless. Many skilled employee were replaced by technology, since they was the initiation of lock down, machines were enacted to assist mode of production. Challenges were encountered as they was delay of consumer orders. In order for the company to be functional, it had to adapt to use of technology to boost their sales. In the advent of the induction of use of technology, Benz faced many challenge as some of the employee depended on the job to earn a living. So they enacted to use online technology as a method business strategy to provide customer service online, this means employee we working at home to save the values of the customer also. So this caused revenue to increase by 2ft ebit.
In tying up loose ends the introduction of using online technology gave a magnificent changes in the
digital marketing which enhanced company sales and provide emmaculate online self service
reference
https://group.mercedes-benz.com/documents/investors/reports/annual-report/daimler/daimler-ir-