Week 7 Diss DDHA 8600 Part 2
By Day 4 Post an explanation of how this new information might affect your legal and administrative approach to remedy this staff challenge. As a current or future healthcare administration leader, would you do anything differently? Be specific and provide examples
The issue is of an internal nature, thus no need to address the media directly as this will
only reflect poorly on the Hospital. Instead a statement should be made to indicate that the
hospital takes pride in ensuring that physicians are provided with support and the matter is being
discussed with Dr. Stein. As outlined in the previous post, the legal team will provide the best
advice regarding the policy for this type of behavior. The most important aspect of the
relationship with this doctor is that one will have to work hard to be sure one can ask the
questions needing to be asked, and get the attention and service needed from Dr. Stein (Serour,
Othman & Khalifah, 2009).
It is important of the Healthcare organization to utilize root cause analysis to better
understand why the main cause to the lack is of accepting new initiatives from leadership. This
issue with Dr. Stein could very well be a symptom to grown concern among providers who do
not see themselves are part of the hospital, but rather only contracted workers to complete a task
at hand and nothing more. This issue might require a closer look at the culture at the organization
and the alignment of goals between the physician group and leadership group (Weiner, Alexander
& Shortell, 1996). Furthermore, it is important to identify a new leader in Dr. Stein's department
that can act as the mediator and liaison between the involved parties. Leadership must invest in a
physician leadership development programs with the aim to strengthen physicians' leadership
competencies and improve organizational performance. (Frich, Brewster, Cherlin & Bradley,
2014).
References
Frich, J., Brewster, A., Cherlin, E., & Bradley, E. (2014). Leadership Development Programs for
Physicians: A Systematic Review. Journal Of General Internal Medicine, 30(5), 656-674
doi: 10.1007/s11606-014-3141-1
Serour, M., Othman, H., & Khalifah, G. (2009). Difficult Patients or Difficult Doctors: an
Analysis of Problematic Consultations. Electronic Journal Of General Medicine, 6(2)
doi: 10.29333/ejgm/82646
Weiner, B., Alexander, J., & Shortell, S. (1996). Leadership for Quality Improvement in Health
Care: Empirical Evidence on Hospital Boards, Managers, and Physicians. Medical Care
Research And Review, 53(4), 397-416. doi: 10.1177/107755879605300402