In this essay, I will focus on 4 concepts of managers: charismatic leadership, decision making, managing teams and managing human resources. The purposes of this essay are to explain such concepts and discuss how to apply them effectively to improve organizational performance. For each concept, I will provide real-life examples about how Amazon applied those to obtain its today's success. Firstly, we discuss the first important concept: charismatic leadership. Charismatic leadership creates an exceptionally durable relationship between leaders and followers. It is basically the technique of encouraging certain behaviors in others by eloquent communication, potency of personality and persuasion. Charismatic leaders motivate employees to get things done or ameliorate the way particular things are done, accomplished by stimulating eagerness in others to acquire a stated goal.There are 4 qualities that charismatic leaders need to have: publicizing a explicit vision based on values; modelling values constantly with vision; transmitting elevated performance expectations; displaying belief in followers' abilities. This type of leadership is recognized as contributing the most to the cognizance of what an efficacious leadership style can be (Gandolfi, 2012). Jeff Bezos is a charismatic and potent CEO who has a committed relation with his subordinates. Amazon has developed exceedingly under Bezos's leadership because he was capable of anticipating, innovating and inspiring the employees even when investors and competitors didn't trust his vision. His charismatic leadership is shown by some methods that he used to motivate Amazon employees, one of those was to offer cash to quit (domain-b.com, 2014). It means that he promised to pay employees $2,000 plus 1 month pay if they leave the company right off the bat but this offer was just a carrot to help staff resolve a query in their mind that would they be better off working somewhere else. He also had policies of pre-paying 95% of tuition for workers who took courses for in-demand fields, regardless of whether the skills are applicable to their job at Amazon. Those are just a few examples of how Jeff Bezos motivates employees to keep working for Amazon and those techniques are helpful as he has a great and charismatic leadership.
Secondly, decision making is also an essential managerial concept as managers have to take responsibility for the outcomes of those decisions. Therefore, examining the concept of decision making and knowing how managers can make good decisions are very important for better performance of organizations. Managers at every level and department within organizations make decisions, which means to make choices. For example, top managers make decisions about their organization's objectives while middle and lower-level managers are responsible for production schedules, pay raises, employee discipline and product quality problems. Decision making is a process, not just simply an act of selecting among alternatives and there are 8 steps to corporate good decisions for managers, they are: identifying a problem; identifying decision criteria ( every decision maker has a criteria guiding their decisions); allocating weights to the criteria ( to give items the correct priority); developing, analyzing and selecting